Vaya Vaya

Save thousands of Rands on your Water Bill

Instant, online municipal services designed to save you time and money.
Never engage with the City of Joburg ever again.

Need help immediately?

WhatsAppChat with us on WhatsApp

Legal Protections • Results Guaranteed • Professional Municipal Services

How It Works

1

Submit Your Query

Upload documents or describe your municipal need. Our system auto-categorizes and prepares your submission.

2

Professional Submission

We submit to the correct municipal department with proper reference numbers and documentation.

3

Real-Time Tracking

Receive WhatsApp updates at every milestone. Track progress through our customer dashboard.

4

Automatic Escalation

If municipal departments miss deadlines, we escalate through the official hierarchy until resolved.

Submit Once, We Handle Everything

Upload your documents. We submit, track, and escalate through the proper municipal channels until resolved.

📱

Real-Time WhatsApp Updates

Know exactly where your application stands. Get notified at every milestone. No more calling municipal offices.

🎯

Professional Escalation Guaranteed

We follow the official COJ hierarchy: Operational Manager → Assistant Director → Deputy Director → MMC Finance → Ombudsman.

Join 5,000+ Satisfied Customers

"They got my R47,000 billing dispute resolved in 3 weeks. I'd been trying for 8 months."

- Sarah M., Sandton Property Owner

"Prepaid meter conversion took 2 minutes to submit instead of 3 hours filling forms."

- Mike P., Solar Installer

"Building permit approved in 6 weeks vs the usual 3 months. Worth every rand."

- David K., Property Developer

Choose Your Plan & Start Saving

Flexible monthly plans designed for every need

STARTER

R99/month
  • 1 municipal query per month
  • Prepaid meter conversions
  • WhatsApp status updates
  • Basic tracking & support

ENTERPRISE

R2499/month
  • Everything in Professional
  • Multi-property management
  • Bulk processing capabilities
  • Dedicated support representative
  • API integrations (coming soon)

ONE-TIME CONSULTATION

R1999 once-off

Perfect for single municipal queries or complex disputes requiring expert resolution

  • Complete query resolution from start to finish
  • Expert municipal navigation
  • All documentation prepared professionally
  • No ongoing commitment required

Don't Let Municipal Delays Cost You

Service disconnections

happen in 5 days

Building permits

expire without follow-up

Billing errors

compound monthly

Lost applications

restart timelines